Let’s put this thing together! First, match the color-coded feet and legs. Next, grab the nuts, washers, bolts and the wrench that were included in the box. Put them in a bowl if you have one handy (bonus points for magnetic bowls) and attach the legs. Do you see a thin line of color on each leg? Great! That means the legs are in the correct position. Do you see a warning triangle icon on the feet? No problem. Just rotate the foot 180 degrees.

Make sure there’s enough room for your bike, getting on and off the bike, the Zwift Hub, and the device you’re using to Zwift. Want to protect your floor? Use a trainer mat.

With your thru axle instruction card, measure the distance between your rear dropouts. The card will show you how to position your adapter for your bike’s dropouts. 

Next up: select the adapter based on the measurements between your rear dropouts. Just like you see in the diagram. Use the card to figure out the correct way to use the adapter for your bike’s dropout width.

Using the wrench provided, remove the quick release adapter on the drive side of the trainer.

Select the thru axle adapter for the drive side of the trainer from the adapter instruction card and screw this into place with your hand. Using the wrench provided, tighten the drive side thru axle adapter further by a half turn. Alternatively, if you have a torque wrench, tighten the drive side adapter to 6Nm.

Over-tightening adapters may cause damage.

Assemble your non-drive side thru axle adapter (reversible adapter), making sure you have the correct color showing for your dropout width. Insert the adapter into the non-drive side of the trainer. “Drive” is short for drivetrain: the cassette, chainrings, and chain. It’s typically the right side of the bike.

Lower your bike frame onto the Zwift Hub while pushing the derailleur backward and out of the way. Align the chain with the smallest cog on the cassette and lower your bike onto the adapters.

Insert your thru axle through the Zwift Hub from the non-drive side. That’s the side without a cassette. Use an Allen key or the lever on your skewer to tighten it according to the frame manufacturer’s specifications.

The chain should run smoothly when you pedal. If it doesn't, try shifting your gears until it does. Ensure your chain is lubricated. If you are having issues turning the pedals on your bike it is likely that you’ve overtightened the drive side adapter. Loosen this adapter and try again.

Plug your power supply into the electrical port on your Zwift Hub. You'll need power for your Zwift Hub, so plug it into a wall outlet.

To start using your Zwift Hub, download and install Zwift on a supported device:

Go to zwift.com to download the Zwift app onto your device. 

Mac/PC/iOS/Android users: download Zwift at zwift.com

Apple TV users: download Zwift from the Apple TV App Store.

To update your Zwift Hub firmware, download the Zwift Companion app on your mobile device, available on the App Store and Play Store.

Once your trainer is turned on and you have downloaded the Zwift app, follow the instructions on the screen to connect via Bluetooth or ANT+.

For more information on the best way to connect, visit zwift.com/hub/support

Your Zwift Hub firmware can be updated within the Zwift Companion app. You can download the Zwift Companion app on your mobile device, available on the App Store and Google Play. 

Once you’ve set up your trainer, and powered it on, check for a firmware update and update if available. Leave your device near the Zwift Hub until the update is complete.

For more information on how to update your firmware, visit zwift.com/hub/support

Before you start Zwifting, please calibrate your Zwift Hub. We recommend calibrating your Zwift Hub after unboxing or moving the unit. The spin down will ensure Zwift receives the most accurate wattage numbers. Even if you don’t move your Zwift Hub, you should calibrate monthly. 

To perform a spin down, select the calibration option from the Zwift app pairing screen. Please ride your trainer for at least 10 minutes before completing a spin down.